Orders are processed the same day or the day after and take 1-7 business days to arrive depending on the destination and service that is chosen. Shipping and delivery details will be provided in your confirmation email.

 

Please allow 1-3 days in processing time before your order is shipped. You will receive an email notification when your order has shipped. 

We do not offer expedited shipping. Orders are processed in the order received.

If your order is marked "Return To Sender" via USPS, you will be responsible for the shipping costs to have your items sent a second time. Please check the address that you have entered and make sure it’s correct before completing the checkout.

Unfortunately, we are NOT responsible for lost or stolen packages if an uninsured shipping rate is selected for your order. If you choose Priority Shipping at checkout, we may be able to replace the items in your order (if they are still available in stock) or refund them. 

Any shipments that have been scanned as delivered cannot be replaced or resent as once the service delivers a shipment the item is no longer insured.

Only items lost in transit are eligible for replacement or reimbursement. Items that are stolen after delivery, are NOT eligible for refund or replacement. 

We do not offer international shipping at this time.

If you have any questions or need further assistance regarding your shipped order, please email hello@cleocreativeco.com